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Bias impacts us all, and more importantly, it is the invisible hand that limits our ability to experience breakthrough results related Equity, Diversity and Inclusion goals. In this course, you will learn about different kinds of bias, why bias exists, explore examples of subtle and not-so-subtle ways that bias shows itself, particularly in workplace settings. You will learn about concepts that are popularly discussed right now including topics like implicit bias and microaggressions. Most importantly, you will get specific tools and resources for addressing bias, your own and others, in ways that are constructive, not judgmental or shame-inducing, and lead to measurable change.

If you are a manager, supervisor, have responsibility for hiring, promotion, coaching, dealing with conflict in any way, this course is for you.

Learning Objectives

Participants in this course will:

  • Better understand the challenges in attracting, retaining and fully engaging top talent, and how you will contribute to an inclusive organization that opens doors to full participation.
  • Describe various kinds of bias and how they influence judgements and behaviors.
  • Understand and be able to significantly minimize occurrences of migroaggressions and micro-inequities in the workplace.
  • Initiate discussion about bias in workplace settings in ways that avoid defensive responses and lead to positive change.
  • Use tools to enhance transparency in communication and reach agreement across differences.
  • Have an increased understanding of power dynamics and privilege, and their workplace implications.
  • Have an increased sense of your own biases and a plan for continued self-education.
Who is this class for?

This course is for both individuals & organizations that:

  • Want to know how to identify bias, and minimize its harmful effects.
  • Seek breakthrough thinking, competencies and tools to advance Equity, Diversity, and Inclusion personal and/or professional goals.
Level of Difficulty & General Info

Taught by: DeEtta Jones

DeEtta Jones is an invited speaker, equity, diversity and inclusion strategy consultant and author with more than twenty years of experience working with people from around the world on personal effectiveness and building workforce capacity.
Level: Intermediate
Language: English
How To Pass: Complete all modules, submit questionnaire, pre- and post-test. Upon submission of post-test a certification of completion will be awarded.

Objectives (after completing this module participants will be able to):

  • Understand where bias lives in our brains.
  • Describe different kinds of bias.
  • Learn about cutting-edge research associated with human bias that explains why it is so pervasive and difficult to change.
  • Apply concepts to workplace inclusion initiatives.

Objectives (after completing this module participants will be able to):

  • Understand how our brains strive to help us make meaning, and the relationship to bias.
  • Define microaggressions, micro-inequities and micro-affirmations.
  • Recognize even subtle messages that can be interpreted as microaggressions and micro-inequities.
  • Have an increased understanding of power dynamics and privilege, and the barriers they create for full participation.
  • Practice interrupting the behaviors that may be received as microaggressions or micro-inequities.

Objectives (after completing this module participants will be able to):

  • Describe the dynamics of moving in and out of culture
  • Understand the implications of moving in and out of culture on people in nondominant groups
  • Define code switching and other socially adaptive behaviors
  • Describe the cost of socially adaptive behaviors on individuals and your organization’s E,D&I goals
  • Identify practices and systems that to support nondominant group members authentic and full participation

Objectives (After completing this section participants will be able to):

  • Recognize examples of bias in a variety of forms, including often subtle everyday workplace interactions
  • Identify places where bias exists in you and your organization’s messaging
  • Apply new insight to workplace inclusion efforts
  • Describe targeted efforts to overcome E,D&I challenges faced by your organization

Objectives (After completing this section participants will be able to):

  • Understand the lenses through which you see and experience the world, and how those lenses may be biased
  • Deconstruct one’s own thoughts and behaviors
  • Practice new skills for making behavioral adjustments
  • Use structured processes for giving feedback and modeling behavior that develops new awareness and skill in others
  • Complete a customized Development Plan that outlines next steps for your continued learning, practice and growth
Enrollment Opens June 2018

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