4-Steps for Building Confidence

Uncategorized Feb 20, 2020

I spent the past few days in Aspen with my son, Shiloh, and some family friends. When the idea for a family ski trip with some of our closest friends was suggested I was immediately all in. I’m a skier. I grew up in Colorado and spent much of my young life in the Rocky Mountains. I remember college days when, as a student advisor, I would drive oversized University-owned vans with 11 other students to mountain retreats.

I drove through those mountain passes without a care in the world. Later, as an early career professional, I would take off the occasional Wednesday or Thursday to avoid weekend travelers driving through the Eisenhower Tunnel and up the snowy and windy mountain pass. These days were always so calming. It was me communing with nature, filled with awe by the grandness of the peaks around me. I would spend an entire day skiing alone, happy in the solitude. Since moving away in my early 20s, I go back to Colorado every year to ski. And now Shiloh, 11, has become an...

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Diversity, Inclusion and Equity Defined

Uncategorized Feb 20, 2020

Last week in a coaching call for our signature program, the Inclusive Manager’s Toolkit, one of the participants asked me to define diversity, inclusion, and equity. Until then, I had been rattling along assuming that we were all on the same page. After sharing some definitions, several other participants thanked me for the definitions and asked me to write them up. I realized that maybe more of us could benefit from definitions of these commonly used terms. So, below are my definitions. You or your organization (or Wikipedia) may define them differently. I hope these are helpful, though, to get you thinking about how you define these terms, how you see them in action in your workplace, and how you can continue to invest in your ongoing learning.

Diversity is the variety of ways in which people are described at individual levels and as affiliated with socially identifiable groups. There is diversity across groups, and often even more diversity within socially...

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Why Organizational Change Efforts Fail

Uncategorized Aug 19, 2019


Hello, Friend.

Does change have you down? Change is heavy on my mind lately. Everyone, everywhere I go, is wrestling with how to manage yet another change. The toughest part for most folks is the complaints. In the video I describe the Big Four complaints that I hear about most often:

  1. Communication: "We expect transparency!"
  2. Decision Making: "We want to know who is making decisions, how and based on what criteria." 
  3. Equity: "The decisions you are making, without consulting me, have a negative impact on me."
  4. Trust: "I don't believe that you have my/our best interest in mind."  

Are these issues familiar to you? If so, you're not alone. They're common areas of concern. The tricky part is that they aren't about change.

They're about process.

Actually, these issues reflect a lack of process sophistication that, if it were present, would totally transform not just your organization's ability to manage change but would lead to: increased engagement, higher...

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