Learn. Practice. Connect.
Develop intercultural knowledge
Understand how culture influences everything you do and everyone you meet.
Reflect on and practice new tools
Practice techniques that promote culturally competent behaviors across your organization and those you work with.
Develop a concrete plan to bring your new cultural focus into all your work.
This course is designed for professionals interested in enhancing their own cultural competence and engaging in ways that increases your organization’s overall capacity related to Equity, Diversity, and Inclusion (EDI) goals.
Cultural competence is more essential now more than ever. We are in a moment of redefinition. We have to get past polarizing exchanges and embrace the rich diversity of experiences and expectations that are going to allow us to flourish going forward.
More practically, we need solid skills for resolving conflict, coaching employees, enhancing engagement, creating breakthrough experiences with new customer groups, and nurturing innovation; all of which are happening in culturally complex environments. Now is the time to invest in growing, practicing and modeling the behavior that is crucial for workplace and community success.
Cultural competence is more than an attitude; it is a skill set that requires investment and practice. This course provides essential learning at every step of the developmental process—awareness, knowledge, skills, and action—to help you continue to enhance your cultural competence. Research-based concepts will be complemented with immediate applicable skills and tools.
By the end of this course, you should feel significantly more confident and competent in your ability to read and navigate culturally nuanced relationships. You will have a toolkit for your ongoing reference and to share with others in your workplace and personal relationships.
Participants in this course will:
This course is for both individuals & organizations that: