Library Management Skills Institute 1

The Manager

Our next offering starts October 2022

Register now!

The Library Management Skills Institute 1: The Manager (LMSI 1) is our most requested institute. This workshop is considered the seminal management development experience across the library community. It was originally designed over 40 years ago on a solid foundation of tried-and true management principles and guided by best practices in libraries. Since then, DJA has infused the LMSI 1 with a wide range of new voices and modern theory that brings the workshop to our present context. Our newest iteration is re-imagined to empower busy learners in a virtual environment.

Learn how to:

  • Develop your skills as a facilitative leader who prioritizes well-being and margin

  • Examine situations with cultural competence, emotional intelligence, and appreciative inquiry

  • Recognize your own and others’ behavioral preferences and customize your approaches

  • Navigate interdependent power structures and share power with your colleagues

  • Clarify your participatory decision making strategies

  • Tap into your colleagues’ motivation and use key tools to help them solve problems

  • Build your facilitation skills for inclusive meetings

  • Give feedback using time-tested techniques to minimize resistance and build commitment

LMSI 1 is ideal for:


Supervisors, Department Heads, Coordinators, Managers and Administrators



Team and Project Leaders


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Anyone interested in developing more confidence and expanding your toolkit as a leader or manager


The LMSI 1 is facilitated fully online with both synchronous and asynchronous components. Over the course of 3 weeks, participants will engage on their own with videos and exercises (7–9 hours). The full cohort will gather live with expert DJA faculty for 4 live sessions (9 hours total) to build their learning together, dive deeper into the material, and apply new skills.

Topics covered

  • Session 1:
    • Navigating your changing role as manager
    • Using cultural competence, emotional intelligence, neuroscience, and self-awareness to support your colleagues and have productive discussions.
  • Session 2:
    • A deep dive into your own behavioral preferences and how you show up in the workplace
    • Strategy, structure, culture, and the role of power and influence in our work
  • Session 3:
    • Strategies for participatory decision making and building clarity around decision making process
    • A method for helping your colleagues solve their own problems while you provide support
    • Models to tap into your colleagues’ own motivation based on principles of good job design and factors of motivation
  • Session 4:
    • Solid meeting design strategies, templates, and facilitation approaches
    • Giving and receiving effective feedback
    • A tried-and-true coaching model to build clear performance expectations.

Live Sessions

Four live sessions and two informal sessions throughout the course 

What Makes Our Programs Unique?

"It’s all so practical! So necessary! I started using the new skills twice my first day back to work."

– University of Alberta

"This was the best management course I have taken—and I have taken many. The facilitators were awesome and DeEtta's videos were very insightful. I highly recommend this course."

– University of Kentucky

"I was invited to bring my full self to LMSI, which allowed me to engage in learning."

– George Washington University


Our programs are designed for busy adults and respond to the needs our clients have expressed time and time again. We are known for:

  • Equity, Diversity, and Inclusion – Our content integrates concepts, knowledge, and techniques necessary for exhibiting cultural competence and building this capacity in all leaders.
  • Theory in Practice – DJA knows the theory underlying our approaches, and we take a practical approach that participants can apply immediately in their day-to-day work.
  • Collaborative Learning – Participants explore strategies for implementing ideas, share best practices and resources, and learn together during and beyond our events.
  • Practical Application – Participants are introduced to the most widely and effectively used tools, and practice with them in session and with facilitator and colleague input.
  • Expert Facilitation – Our facilitators are matched to assure subject-matter experts and experience working with specific types of libraries—public, special, and academic.

Register now!

LMSI 1 will transform your leadership and management practice. We look forward to seeing you in October!

Library Management Skills Institute 1: The Manager

$900.00 USD